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Privacy Policy

Last Updated: October 2025

At Dream Engine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI content generation platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Payment information (processed securely through Stripe)
  • Profile information and preferences
  • Communications with our support team

Usage Information

We automatically collect certain information about your use of our services:

  • Generation prompts and AI-created content
  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Token usage and billing information

Content You Generate

We store the content you create using Dream Engine, including images, videos, music, and voice recordings. This content is associated with your account and used to provide our services.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our AI generation services
  • Process your transactions and manage your subscription
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and fraud
  • Train and improve our AI models (with anonymized data only)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who perform services on our behalf:

  • Stripe: Payment processing
  • Supabase: Data storage and authentication
  • AI Providers: Content generation (images, videos, music)
  • Intercom: Customer support and communication

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

Business Transfers

If Dream Engine is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted both in transit and at rest.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can access your personal information through your account settings
  • Correction: You can update or correct your information at any time
  • Deletion: You can request deletion of your account and associated data
  • Export: You can export your generated content and data
  • Opt-out: You can opt out of marketing communications

6. Content Ownership and Rights

You retain full ownership and commercial rights to all content you generate using Dream Engine. We do not claim any ownership rights to your creations. However, by using our service, you grant us a limited license to store, process, and display your content as necessary to provide our services.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage information and improve our services. You can control cookies through your browser settings. For more information, see our Cookie Policy.

8. Children's Privacy

Dream Engine is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Dream Engine after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels or visit our Documentation page.

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